Our Shipping Policy

Shipping Policy

We strive to ensure your purchase reaches you promptly and safely. Here is an overview of our shipping policies:

Domestic Shipping

We are pleased to offer free domestic shipping on orders over $200. For orders under $200, shipping fees will be calculated at checkout based on the shipping method and destination.

International Shipping

We offer international shipping with fees and shipping times varying based on the type of product, stock availability, and the policies of the shipping carrier. Please note that international orders will not be processed and charged until you approve the international shipping costs. All international orders are final and are non-exchangeable and non-refundable.

Processing Time

Most in-stock items are processed within 2-3 business days. Custom or made-to-order items may take longer to process. We will notify you of any significant delays in processing your order.

Delivery

Delivery times depend on the shipping method chosen and the destination. Estimated delivery times will be provided at checkout.

Please measure your space (doorways, elevators, stairways, etc.) before purchasing products from us to ensure they will fit into your home. If a product does not fit, it will be sent back to us, and outbound and return shipping charges plus a 20% restocking fee will be deducted from your refund.

Tracking Your Order

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.

Shipping Restrictions

We do not ship to P.O. boxes or APO/FPO addresses. Certain items may have additional shipping restrictions due to their size, weight, or destination.

Lost or Damaged Shipments

Please inspect your order immediately upon delivery. If your shipment is lost or arrives damaged, contact us within 3 business days to qualify for credits or adjustments. Email us at info@jabeh.us.com to report any issues, and we will work with the shipping carrier to resolve them as quickly as possible.

Changes to Your Order

If you need to change your shipping address or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes can be made once your order has been processed.

For any additional questions or concerns about our shipping policy, please contact us at info@jabeh.us.com. Thank you for shopping with us!